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1966Valves and transistors

ELIZA, the first chatbot

ELIZA, from 1966, was the first chatbot. Joseph Weizenbaum at MIT programmed it to imitate a psychotherapist who simply turns questions back on the patient. Even so, people confided their secrets to it.

A simple trick

ELIZA looked for keywords and rephrased sentences. To “I am sad” it replied “Why are you sad?”. It understood nothing, yet it seemed to be listening.

The ELIZA effect

Weizenbaum's secretary reportedly asked him to leave the room while she talked to the program. This frightened its author, and he became a critic of excessive trust in computers. The tendency to attribute understanding to machines has been called the ELIZA effect ever since.

From ELIZA to ChatGPT

Today's language models are incomparably more capable, but Weizenbaum's warning still holds: even a convincing answer is not necessarily true.

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